I was lucky enough to be sent on a course and get a day away from the office yesterday. It was a day workshop on how to perform an expert review on your website to see how good or bad it is, and more importantly how it can be improved.

I met some very nice people from Blackwell, Canon, Michelin and Hydro who were also doing the workshop. They all had much more impressive job titles than me.

Forrester's methodology involved putting yourself in the position of a user with a set of goals and asking yourself 25 questions. These questions covered the content, the navigation, the presentation and trust.

The method seemed quite sound and a good way of looking at your site to make sure you covered all aspects. The only problem is that the 25 questions are copyrighted, so you'll need to pay Forrester to get them and they're quite expensive.

I'd much prefer an open standard on this, so I might have a look to see if there is. Or if anyone knows of any good ones?